Knowledge Management Toolkit

Efficient Knowledge Management Techniques


“Diamonds are forever. E-mail comes close.” June Kronholz may not have realized how true to life this quote is and people would take this one seriously! But how true it is for organizations where true dependence on emails for all kinds of conversation is a ritual? Well strange it may sound but most of the time organizations are simply unable to retrieve maximum information from their inboxes!

Did you know the major driving force behind un-productivity and inefficiency at work is inability of workers to discover useful stuff from the inboxes of their colleagues? This results in management blunders and emails a place where knowledge reaches to experience a slow yet sure death.

The problem can be evaded with efficient management techniques such as use of collaborative platforms such as Jive, use of Grexlt to make emails more effective and efficient and most importantly, exploiting the real worth of this communication tool!


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Email – The Biggest Knowledge Management Challenge

(author: Andrew Smith)

Knowledge workers not being able to discover useful stuff from the inboxes of their colleagues is a big driver of “un-productivity” and inefficiency at work. We have all seen and been in mad scrambles for “that file” or “that email” which is lying in the inbox of a colleague who is away on a leave. This makes email a huge knowledge management challenge for enterprises.

It is due to this reason that email has been called a place where knowledge goes to die. It is extremely important for organizations to tap the knowledge that is hidden email inboxes and make it easily available and reusable.


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Your sole dependence on email to manage an organization can actually result in disaster. So it is time to tie your shoe laces and adopt some real effective measures to extract maximum benefits out of email communication. After all this is what emails have been adopted by organizations for, isn’t it?

Are you aware of other knowledge management toolkit practical techniques?

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